Process of Structuring the Client Problem
Structuring a client problem effectively is key to delivering impactful solutions. Here's a clear framework you can use to break down and structure a client problem, especially in a consulting context: 🔍 1. Understand the Context Client Background : Industry, size, market position, recent changes. Stakeholders : Who is involved or impacted? What are their goals? Business Objectives : What is the client trying to achieve? ❓ 2. Define the Problem Statement Symptoms vs. Root Cause : Distinguish between what’s happening and why it’s happening. Problem Statement : A concise, specific articulation of the issue (e.g., “Sales have declined by 15% in the last two quarters despite increased marketing spend.”) 📊 3. Break Down the Problem (Issue Tree or MECE Framework) Use a structured approach like: MECE (Mutually Exclusive, Collectively Exhaustive) : Break the problem into non-overlapping, compreh...